A User–Friendly Help Center Section
In the Online Control Panel you’ll find an exhaustive Help section featuring tons of educational articles and commonly asked questions. They are compiled by our support team of well–trained technicians. Simply fill in your question and our smart software will return the most appropriate answer.
Tutorial Video Clips
We have prepared a collection of instructional video tutorials that detailedly show how you can troubleshoot a typical problem related to your Linux shared hosting account. You will find the how–to video clips in the Help section.
A One–Hour Response Guarantee
All semi–dedicated servers are backed up by a 24/7/365 customer service and come with a 1–hour response time guarantee. Our expert tech support engineers will be available to you 24–7 and will fix any problem that you may encounter within maximum 1 hour after the trouble ticket submission. In the majority of instances, a response will be given to you in less than 20 minutes.