Customer Support Channels
A 1–hour Response Guarantee
Supplying high–quality support prompt is our main priority, so we backup each Linux shared hosting plan with a one hour ticket answer guarantee. The moment you present a ticket or send us an e–mail, our user help support team will do all they possible can to deliver the most acceptable answer to your problem and to supply you with help and advice in a timely fashion.
A Top–quality Support Service
Our support service is delivered by a team of trained consultants who are ready to answer your issue immediately. It is easy to communicate with the support staff by opening a tech support ticket from your Online Control Panel or by submitting us an e–mail. On business days, you can also contact us on the telephone or use the online chat service.
An Intuitive Help Section
Kavorti has included a detailed knowledge base into the Control Panel so you might get hold of convenient step by step instructions at any time. Each area of the Control Panel has its own contextual guide area displaying a list of how–to content articles. We have also prepared educational videos to present you with a greater visual representation of just how to complete any presented job.